SPCH 3710 CHAPTER 1-- SUMMARY I. Reasons for using the scientific method to seek answers "Mass communication is part skill, part art, and part science" PAGE 3 -- science because it contains certain verifiable principles --science because understanding how communication works becomes a key for examining ways in which future communication can meet specific goals more effectively A. Definition: McLean (1972) Scientific theory = our understanding of the way things work B. "Good" scientific theory 1) --may be used to describe -- may be used to predict -- may be used to control outcomes 2) --may concentrate on a specific component, being source-focused or receiver (audience) focused --may look more specifically at media uses by audience members, or may look at media effects on audiences II. Some source-focused studies. A. Lavidge & Steiner (1961) ad effects 3 steps/ stages of influence: cognitive (knowledge) -> affective (emotions) -> conative (realm of motives/ desires) B. McGuire (1973) matrix of persuasion scrutinized effects at various points: source/message/channel/receiver/ destination C. Krugman (1977) AIETA model Awareness/ Interest/ Evaluation/ Trial/ Adoption III. Some audience-focused studies A. Effects research-- what does media do to people? 1) Klapper (1960) suggested media has limited effects and interpersonal contacts also influence audiences 2) Popper (1963) emphasized that unintended effects are important B. Uses and gratifications research-- what do people do with the media? 1) Katz (1959) investigated media use within the activities of popular culture (started this line of inquiry in modern communication studies) 2) Blumler & McQuail (1969) how and when do people use the media to learn about political information? C. "Information overload" research--how do people feel and respond to media availability 1) Heibert, Ungarait, Bohn (1974) suggested "the audience for mass communication is a victim, not a receiver" 2) Klapp (1982) claimed information is not the same as meaning. Information is the reduction of uncertainty, meaning is the making sense of information 3) Wurman (1989) defined the term "information anxiety" where we think we should understand more than we do. IV. Definitions of media A. Wright (1959) -- definition of MASS MEDIA (bottom of page 7) 1) directed to large, heterogeneous anonymous audiences 2) messages are transmitted publicly, are timed to reach large numbers, and are transient 3) the communicator (source) operates within a complex, expensive organization B. McLaughlin (1986) -- categories of media are blurring (Fig.1.3) 1) get a grasp on the categories or axes of the chart. (Form to Substance realm examines if the format or the substance of the communication is the defining characteristic. Products to Services realm examines if the communication item or the delivery of the communication item is the defining characteristic) 2) What arguments/ concepts is the chart mapping? Why would the map be useful? What does the chart say? V. Conclusions-- and questions. A. McQuail & Windahl (1981) suggest we shift away from the concepts of a large, stable audience, and a single type of "ideal" media organization B. Rogers & Chaffee (1983) suggest we recognize the possibilities associated with new media interactivity and audience media uses C. Gerbner (1980) and others suggest we rethink theories about audiences in general, since rarely are audiences uniform. D. Kay (1984) suggests we consider possibilities associated with user control of media content, such as constructed personalized media on demand E. Think in new ways-- "It would be a mistake for a student of mass communication to focus on a given medium to study exclusively" -- instead consider concepts in terms of general processes and effects. Attempt to use the scientific method as a strategy for inquiry and verification of ideas. Consider scientific theory to function to help us understand how mass media work, how we can make mass media better, and how we can inform media consumers about effects.